Asharqia Chamber Renews Four International Certificates in Management Systems, Quality, Information Security, and Business Continuity

Asharqia Chamber has renewed the validity of four international certificates in management systems (ISO Standards), implemented across its various departments, branches, and service centers. This reaffirms its commitment to applying the best international practices and standards to achieve excellence in institutional performance, enhance operational efficiency, improve the quality of products and services, ensure business continuity, and strengthen information security.

The renewed certificates include the Customer Complaint Handling Management System (ISO 10002), the Quality Management System (ISO 9001), the Information Security Management System (ISO 27001), and the Business Continuity Management System (ISO 22301).

The Chamber has met the requirements necessary to maintain the validity of these certificates by providing the resources needed to implement their standards and by qualifying and training its human resources. This contributes to enhancing performance efficiency, improving the quality of services provided to subscribers and beneficiaries, and increasing readiness to address various changes and challenges.

Chairman of Asharqia Chamber’s Board of Directors, Fahad bin Abdullah Al-Farraj, affirmed that renewing the validity of the four international certificates reflects the Chamber’s commitment to fostering a culture of quality and institutional excellence and developing its work system in line with the best global practices and standards. This contributes to improving performance efficiency and strengthening the reliability of services provided to the business sector and subscribers. He noted that this achievement demonstrates the Chamber’s ongoing commitment to improvement and development and to enhancing the efficiency of its administrative and operational processes.

For his part, Secretary-General Abdulrahman bin Abdullah Al-Wabel explained that the validity of the four certificates was renewed through collaborative efforts between the Internal Audit Department and the Chamber’s various departments, branches, and service centers, as well as compliance with the relevant international requirements and standards and the provision of the necessary resources and staff training. He noted that the Board of Directors’ support and employees’ cooperation played a pivotal role in achieving this accomplishment, and affirmed that work would continue to develop procedures, enhance service quality, and reinforce the principles of information security and business continuity across all sectors of the Chamber