• The option of return and exchange is the right of the consumer


    Dears/Members of the Chamber 


    Asharqia Chamber presents you with its best regards, and informs you that it has received a letter from the Council of Saudi Chambers No. (PG / 1808) and the date (09/09 / 1441), and referred to in the speech of His Excellency the Minister of Commerce No. (26640) and the date (09/11/1441), Al-Matouf On the Royal Decree No. (50808) and the date of (3/9/1441) regarding permitting the opening of some economic and commercial activities as of Wednesday (6/9/1441), and what is included in the generous order regarding the authorities responsible for overseeing economic and commercial activities And industrial establishments, based on the instructions, procedures, preventive measures approved by the Ministry of Health and the competent authorities, by following up the extent of the commitment to implement the action precautionary precautions, and what has been observed by the municipalities' circular to markets and malls to prevent the return and replacement of goods sold, and where this was not mentioned in the precautionary instructions and procedures and preventive measures, approved by the Ministry of Health that the option of recovery and replacement is an inherent right of the consumer and the preservation of this right for the consumer with Clarify the precautionary measures required to deal with returned goods.​


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