14/05/2024
Gentlemen/navigational agents
Greetings,
The Asharqia Chamber presents you with its best regards, and informs you that it has received the letter of the Union of Saudi Chambers No. (45504872) and the date (10/28/1445 AH), which refers to the letter of the General Authority for Ports No. (1/31/70/25836) and the date (10/20/1445 AH). Attached to the Authority’s Circular No. (14) of 2022 AD regarding the adoption of regulations for practicing the activity of shipping agents, paragraph (b) of Article Six of the regulations stipulates, “The owner of the goods is obligated to return and deliver the containers to the agent at the location and address specified by the agent, with the agent’s obligation to receive them immediately.” “It arrives at the specified location.” In order to ensure the delivery of empty containers to the storage yards contracted by the shipping agent and to ensure that the flow of truck movement in retrieving empty containers in the logistics area and the support area is not affected, the Authority emphasizes the following:
The shipping agent’s obligation to identify contracted storage yards to retrieve empty containers and record them in the files sent to the cargo owners and the obligation to receive them at the registered locations and not change them.
Accelerating the movement of empty containers from contracted storage yards to retrieve empty containers and load them onto ships.
Accordingly, the General Ports Authority affirms that all concerned and specialized shipping agents must adhere to what was stated above by the Authority. The Authority also confirms that it receives complaints and observations regarding cases of non-compliance referred to above through its official channels through the Beneficiary Service Center on the unified number (199003) And the authority’s email
(mawanicare@mawani.gov.sa).
Sincerely